AAA Urgent Care
8229 NW 88th Ave, Tamarac, FL 33321
(754) 222-8232 • info@aaaurgentcare.com • http://www.aaaurgentcare.com
WEBSITE PRIVACY POLICY
Effective Date: August 29, 2026
1. About This Policy
This Privacy Policy explains how AAA Urgent Care (“we,” “us,” or “our”) collects, uses, and shares information about visitors to our website at http://www.aaaurgentcare.com (the “Site”). This Policy covers information collected through our Site, our online forms, and our marketing activities.
This Privacy Policy does NOT cover Protected Health Information (PHI). If you become a patient of our practice, our use and disclosure of your PHI is governed by our Notice of Privacy Practices under the Health Insurance Portability and Accountability Act (HIPAA), which is available on our Site and in our office.
2. Information We Collect
2.1 Information You Provide Directly
Our Site itself does not include patient intake forms. If you email us or call us, you may voluntarily provide us with information such as:
- Name, email address, and phone number
- Any other information you choose to include in messages or voicemails to us
If you book an appointment, that process happens through our separate patient portal (see Section 3.3 below), not on this Site.
2.2 Information Collected Automatically
When you visit our Site, certain information is collected automatically by us and by third-party services we use, including:
- Your IP address and general geographic location
- Device type, operating system, and browser type
- Pages you view on our Site and the time you spend on each
- How you arrived at our Site (e.g., from a search engine, ad, or referring website)
- Cookies and similar tracking technologies stored on your device
3. Third-Party Services We Use
We use the following third-party services on our Site. These services may collect information about your visit and your device.
3.1 Google Analytics
We use Google Analytics to understand how visitors use our Site, so we can improve it. Google Analytics collects information about your Site visit using cookies. This data is aggregated and used to understand overall visitor patterns.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on at: https://tools.google.com/dlpage/gaoptout
3.2 Google Ads and Conversion Tracking
We use Google Ads to promote our services online. Google Ads uses cookies and similar technologies to measure the effectiveness of our ads and to show relevant ads to people who have visited our Site. This may include remarketing (showing our ads to you on other websites you visit).
You can control the ads Google shows you and opt out of personalized advertising at: https://adssettings.google.com
3.3 Link to Our Patient Portal (Experity)
Our Site includes a link to our patient portal, which is powered by Experity, our electronic medical records (EMR) system. When you click that link, you leave our Site and are taken to Experity’s platform to schedule or manage appointments and provide any required information.
Any personal or health-related information you provide within the Experity patient portal is treated as Protected Health Information (PHI) under HIPAA. That information is governed by our Notice of Privacy Practices and by Experity’s own privacy practices as our Business Associate — not by this Website Privacy Policy.
3.4 Google Workspace (Email)
Emails you send to us at addresses ending in @aaaurgentcare.com are received and stored through Google Workspace. Google Workspace is used under a Business Associate Agreement with Google that provides HIPAA-compliant handling of protected health information.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and communications
- To schedule, confirm, and manage your appointments
- To provide medical care and services (when you become a patient)
- To bill for services and process insurance claims
- To improve our Site and services
- To promote our services through advertising
- To comply with legal obligations
5. How We Share Your Information
We do not sell your personal information.
We do not use or share your Protected Health Information for marketing purposes without your written authorization.
We may share information as follows:
- With service providers who help operate our Site and business (e.g., Google Workspace for email, our EMR provider Experity, our phone system) — each under contracts that require them to protect your information
- With healthcare providers, insurers, and government agencies as described in our Notice of Privacy Practices (for PHI)
- When required by law, subpoena, or court order
- To protect the safety, rights, or property of our patients, staff, or the public
6. Cookies and Tracking Technologies
Cookies are small text files stored on your device that help websites function and collect information. Our Site and the third-party services above use cookies.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking cookies may affect how our Site functions.
Our Site does not currently respond to “Do Not Track” (DNT) browser signals.
7. Your Privacy Choices
You have the following choices regarding your information:
- You can opt out of Google Analytics tracking (see Section 3.1)
- You can opt out of Google’s personalized advertising (see Section 3.2)
- You can unsubscribe from any marketing emails we send by clicking the unsubscribe link
- You can request access to, correction of, or deletion of your personal information by contacting us at the address below
- For your Protected Health Information, you have additional rights described in our Notice of Privacy Practices
8. Children’s Privacy
Our Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13 through our Site without parental consent. When we provide medical care to minors, we handle their information in accordance with HIPAA, Florida law, and our Notice of Privacy Practices. If you believe we have collected information from a child under 13, please contact us so we can delete it.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
If we become aware of a data breach affecting your personal information, we will notify you as required by the Florida Information Protection Act (FIPA) and other applicable laws.
10. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations (including medical records retention requirements under Florida law), resolve disputes, and enforce our agreements. Medical records are retained for the periods required by Florida law.
11. California and Other State Privacy Rights
If you are a resident of California or another state with specific consumer privacy rights, you may have additional rights regarding your personal information, such as the right to know what information we collect, the right to request deletion, and the right to opt out of certain data sharing. To exercise these rights, please contact us at the address below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on our Site with a new effective date. We encourage you to review this Policy periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Rafael Nunez
Administrator, AAA Urgent Care
8229 NW 88th Ave, Tamarac, FL 33321
Phone: (754) 222-8232
Email: info@aaaurgentcare.com
Effective Date: August 29, 2026